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CF Challenges: Business Hours Difference

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Watch our entire series of Calculated Fields Challenges: Business Hours Difference videos. Active CSM Members and Fly-on-the-Wall Members, login to access the full length videos (via the orange buttons). 

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Calculating Open Case Business Hours

Part-1 of 9: Business Hours Difference CF Challenge

Shared by Rachel from NJ



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Tracking Open Case Business Hours

Part-2 of 9: Business Hours Difference CF Challenge

Shared by Rachel from NJ



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Workday Business Hours Calculation for Open Tickets

Part-3 of 9: Business Hours Difference CF Challenge

Shared by Rachel from NJ



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Calculating Hours Between Dates in Reports

Part-4 of 9: Business Hours Difference CF Challenge

Shared by Rachel from NJ



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Workday Logic for Business Hours Across Days

Part-5 of 9: Business Hours Difference CF Challenge

Shared by Rachel from NJ



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Holiday Calendar Considerations for Business Hours

Part-6 of 9: Business Hours Difference CF Challenge

Shared by Rachel from NJ



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More Considerations for Calculating Business Hours Difference

Part-7 of 9: Business Hours Difference CF Challenge

Shared by Rachel from NJ



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Solving Workday Time Zone Challenges

Part-8 of 9: Business Hours Difference CF Challenge

Shared by Rachel from NJ



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Final Solution Overview and Wrap-up

Part-9 of 9: Business Hours Difference CF Challenge

Shared by Rachel from NJ



Collapsible text is perfect for longer content like paragraphs and descriptions. It's a great way to give people more information while keeping your layout clean. Link your text to anything, including an external website or a different page. You can set your text box to expand and collapse when people click, so they can read more or less info.

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